We're Here to Help

Get the support you need to grow your business online. Our expert team is ready to assist you.

24/7 Monitoring
Expert Support
Fast Response

Choose Your Support Channel

Multiple ways to get help, all designed for your convenience

WhatsApp Support

Get instant help via WhatsApp. Our team responds within minutes during business hours.

Response Time:
< 5 minutes
Chat Now

Phone Support

Speak directly with our technical experts for complex issues and urgent matters.

Response Time:
Immediate
Call Now

Email Support

Send detailed questions and get comprehensive solutions via email.

Response Time:
< 2 hours
Send Email

Support Hours

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM IST

Saturday: Closed

Sunday: Closed

Emergency Support

Critical website issues: 24/7

WhatsApp monitoring: Extended hours

Email support: Always available

Frequently Asked Questions

Quick answers to common questions

Getting Started

How quickly can my website be live?

Most websites are live within 48 hours of receiving your content and requirements. Complex customizations may take 3-5 business days.

What information do I need to provide?

We need your business details, logo, photos, services/products information, contact details, and any specific requirements or preferences.

Can I see examples of websites you've built?

Yes! Check out our live examples section on the homepage, including Be On Mirrors salon and other business websites.

Technical Support

What if my website goes down?

We guarantee 99.9% uptime. If there's an issue, our monitoring systems alert us immediately and we resolve it quickly. You can also contact us for immediate assistance.

How do I update my website content?

We handle all content updates for you. Simply send us the changes via WhatsApp, email, or phone, and we'll update your site within 24 hours.

Is my website mobile-friendly?

Absolutely! All our websites are mobile-first and look perfect on phones, tablets, and desktops. We test on multiple devices before launch.

Billing & Pricing

What's included in the monthly fee?

The ₹299/month includes hosting, SSL certificate, basic support, content updates, security monitoring, and backups. Additional features are available as add-ons.

Are there any hidden costs?

No hidden costs! We're transparent about all pricing. The setup fee and monthly hosting are clearly stated. Additional services like custom domains or advanced features are optional.

Can I cancel anytime?

Yes, you can cancel with 30 days notice. We'll help you export your content and ensure a smooth transition if needed.

Additional Resources

Self-help resources and community support

Knowledge Base

Comprehensive guides and tutorials

Coming Soon

Video Tutorials

Step-by-step video guides

Coming Soon

Community Forum

Connect with other VISDAK users

Coming Soon

Still Need Help?

Our support team is standing by to help you succeed